Privacy policy
Data Protection
Visits to the institutional portals of the Madrid City Council are carried out anonymously.
Only in order to access those web services that require specific management or procedures, users must provide the personal data essential for the provision of the requested service.
This data will be incorporated into the corresponding processing activities of the Madrid City Council and will be processed for the specific purpose of each processing activity in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of personal data, as well as other applicable regulations.
The record of processing activities and their corresponding municipal controllers can be found in the section Protección de datos personales of the Electronic Office.
The lawful basis for processing may be based on the consent of the data subject, and/or compliance with a legal obligation, and/or the performance of a task carried out in the public interest, and/or the protection of vital interests, and/or the execution of a contract.
The data retention period will depend on what is specified for each personal data processing activity.
The data collected will only be disclosed, where appropriate, with the prior consent of the data subject or in accordance with the provisions of applicable legislation.
Individuals whose personal data are processed by the Madrid City Council may exercise their rights of access, rectification, erasure, opposition, restriction of processing, and data portability, as well as the right to object to automated individual decision‑making, including profiling, as provided for in current legislation.
If the responsible body is unknown, the request shall be addressed to:Coordinación General de Distritos, Transparencia y Participación Ciudadana, Calle Montalbán, 1, 28014 Madrid, email: oficprotecciondatos@madrid.es
These rights may also be exercised online through the Electronic Office of the Madrid City Council.
Users also have the right to lodge a complaint with the Spanish Data Protection Agency.